job: Design Leader(principal level UID)/san francisco bay area/fte/intuit

12 Feb 2008 - 1:41pm
1159 reads
Nancy Falkenburg

JOB LOCATION:  Mountain View, CA
JOB TITLE:     Design Leader - Principal UID

The hands-on Design Leader is responsible for inspiring and leading the Intuit visual/interaction design community, helping guide the company-wide Design for Delight initiative, and working with teams to uncover, document, and strategically apply world-class design practices. This individual will work with leaders across Intuit in design, user research, product management, and other disciplines to help establish Intuit as an inspiring, respected, savvy, effective leader in delivering great customer experiences.

This leader will have a proven track record in setting a vision, inspiring others to get behind the vision, and ultimately influencing the creation of software/web experiences that are known for their delight and ease of use. The individual will have 10+ years of demonstrated results as a practitioner/teacher of design. He/she will bring deep knowledge of innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, and customer research and will effectively teach and coach others in these methods. In addition, this leader will have a broad network and excellent reputation with influential industry and academia contacts; and demonstrated ability to collaborate effectively with a variety of executive-level business leaders, technology leaders, Product Managers and other key people.

All Intuit leaders bring functional/technical skills, but equally important they lead through personal values consistent with Intuit's corporate values. The chosen Design Leader will have strong leadership and change management skills, including a hands-on, non-bureaucratic leadership style; open and frequent communications at all levels of the organization; the ability to both drive and collaborate across multiple business and functional units, and a genuine sensitivity to the development needs of the organization.

* 10+ years of significant track record in defining and delivering great user experiences in software products and services to a large number of customers
* Demonstrated ability to paint a vision for design and deliver on it, and success in driving change in a matrixed environment
* Master's or PhD in design, HCI or related fields; or equivalent experience
* Excellent command of: user experience methods, design principles, problem-framing skills, verbal and written communication skills
* Ability to masterfully articulate/define/integrate the role of design
* Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership, and to "raise the bar" continually as an effective leader of positive change
* Strong track-record of developing and hiring great people
* Experience, comfort and track-record in dealing at all levels in a large organization, and in leading both through influence and hands-on ownership

Contact: nancy_falkenburg at

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