Log out functionality

4 Feb 2008 - 12:02pm
6 years ago
3 replies
476 reads
kimbieler
2007

Question on standards:

When users log out of an application, is it better to:

1. Give them an exit message, like "You have successfully logged
out"? (i.e., a positive indication that they are logged out)

or, what I would prefer:

2. Just send them back to the original log in screen? (i.e., log out
is implied)

Option 1 seems excessively bureaucratic to me. It's not like I'm
working with a financial database or other application with
particularly sensitive information where people want to be absolutely
sure they've logged out. On the other hand, if people are expecting a
message, I don't want them to be confused when they don't get one.

Is there a standard rule of thumb?

-- Kim

+ + + + + + + + + + + + + + + + + +
Kim Bieler Graphic Design
www.kbgd.com
c. 240-476-3129
+ + + + + + + + + + + + + + + + + +

Comments

5 Feb 2008 - 12:42am
cfmdesigns
2004

On Feb 4, 2008, at 9:02 AM, Kim Bieler wrote:

> Question on standards:
>
> When users log out of an application, is it better to:
>
> 1. Give them an exit message, like "You have successfully logged
> out"? (i.e., a positive indication that they are logged out)
>
> or, what I would prefer:
>
> 2. Just send them back to the original log in screen? (i.e., log out
> is implied)
>
> Is there a standard rule of thumb?

Do the purposes or projected users of the app give you any direction?

Many apps may have either multiple sequential users or user's with
multiple distinct accounts, where the next desired action after
logging out is going to be to log in again, likely with a different
account. In this case, you want to present them with the login screen
again. In other cases, one login is likely to be all they are
expected to need -- or in some cases, the (fake) security of knowing
they are logged out may be important -- and a confirmation screen is
good. (But it would still have a clear link back to the login screen
for those who log out by accident.)

I can think of very few apps which don't take you to the log in screen
when you log out.

-- Jim Drew
cfmdesigns at earthlink.net

5 Feb 2008 - 9:30am
kimbieler
2007

Gang,

Thanks for the suggestions. I have decided to provide a "you've
logged out" message on the login page; a neat and tidy solution.

-- Kim

+ + + + + + + + + + + + + + + + + +
Kim Bieler Graphic Design
www.kbgd.com
c. 240-476-3129
+ + + + + + + + + + + + + + + + + +

5 Feb 2008 - 11:39am
Gilbert Corrales
2008

Have you guys thought of a combined solution of the both, where you sent the
user to the login page showing a message that you have logged out.

This way you are informing the user about the action, yet giving it the
chance to log in again. This also might work if you want the session to
expire after sometime of non-use and you want to corroborate user
credentials before granting them access again.

My 2 cents,

G.

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