Are you interested in making Windows a world class experience for end users? If so, the Windows & Windows Live UX Research group needs you! Our mission is to think end-to-end about the Windows & Windows Live user experience both broadly and deeply. Giving end users a Windows experience without problems isn't good enough; we want the experience to be an immersive, pleasurable experience that is appropriate for each and every customer. To drive this requires us to take a holistic approach to the end-to-end experience. We need to know our users inside out, by understanding their perceptions, desires, needs, frustrations, environments, and problems related to the Windows PC & services experience and beyond. We work as equal members of the Windows team and we partner with OEMs, IHVs, and ISVs; essentially anyone who makes decisions about the user experience is our potential partner. We are looking for someone to join the team who has passion around holding user experience decision makers accountable to users, prioritized through understanding users and the Windows business strategy.
The ideal candidate will be excited at the prospect of finding creative ways to evangelize the rich research data we have to both internal and external audiences and drive the results of those communications into the final PC experience. It is also highly desirable for the candidate to be able to assess user experience opportunities from the results of UX Research and be able to follow up in taking action to convert into impact, and also be able to identify new opportunities from understanding Windows strategy for driving further user research where impact can be achieved. The candidate must have exceptional communication skills, both oral and written.