When those who know little about Usability offerUsability Services
31 Oct 2007 - 3:16am
5 years ago
> [..] However after talking to them for a while it becomes clear that > they really don't know what Usability is [..] > So I ask you: Is this the price we pay for growing popularity of > Usability and User-Centered Design?
Yes, and we should fight it with (drumroll...) discount usability methods.
Jakob Nielsen wrote an article on Guerrilla HCI in 1994:
Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier
"I used the term "guerrilla HCI" in the title [..] because I believe that simplified usability methods can be a way for a company to gradually build up its reliance on systematic usability methods, starting with the bare minimum and gradually progressing to a more refined lifecycle approach."
If these simplified methods come to the people with less knowledge in a well-documented and illustrated way, there is hope that they won't mess it up and bring our practice down again.