Tracking/Reporting Issues/Improvements

26 Jul 2004 - 1:57pm
10 years ago
3 replies
471 reads
Schomer, Todd
2004

Hello All,

Just joined the list, and must admit that I haven't seen what kind of
content streams through here, so hopefully my first post won't be too off...

I'm trying to come up with a good system for tracking all of the data I
generate/collect about the products we develop here. Typical info usually
includes:

* Usability issues
* UI Guideline issues - consistency, standards, etc.
* Artwork issues (masks that need clean-up, etc.)
* Feature/UI ideas for making product more useful

What tools do you use to keep this all going? Filemaker database? Excel/Word
docs?

I've been writing up quite a few docs, which outline all of this information
for each product and release, but the problem is that it's outdated as soon
as something is addressed, and it doesn't move forward into the next version
of the product very easily - to be a tracking mechanism.

Thanks in advance for sharing your ideas and/or tools you use.

Good energy,
Schomer

Comments

28 Jul 2004 - 3:17pm
Christian Simon
2003

> on 7/27/04 12:00, wrote:
> What tools do you use to keep this all going? Filemaker database? Excel/Word
> docs?

Since I'm used to working in a closed network, I use FileMaker. It's a well
supported desktop application. Word might offer better uses for
redistribution, but it can't do any better for searches then FM. IMHO

I used it heavily for tracking my business in the past. Business forms,
budget, and billing. My clients were appreciative and generally impressed
when I could give such a detailed account at bill time.

Filemaker's web site has a list of places you can find resources and other
forums. http://www.filemaker.com/support/usergroups.html

Good Luck,
xtian

////////////////////christiansimon at pacbell.net\\\\\\\\\\\\\\\\\\\\\\\

18 Aug 2004 - 8:49pm
Elizabeth Bacon
2003

Omigod, this is an *ancient thread* but I kept meaning to reply so here
goes...

I recently was introduced to a very sweet product called FocalPoint. It's
made by a Swedish company; see:
http://www.focalpoint.se/products/index_en.html

It's a web-based tool for managing product development. It has lots of
features, including issue tracking and reporting, and nifty graphical tools
that help prioritize issues & improvements according to various criteria.

Naturally, like all database-driven tools, it's garbage in and garbage out,
but with dedicated use, this tool looks like it could really drive product
development in a customer-oriented fashion. It also handles pair-wise
comparisons, which are a helpful way to break team deadlock.

And here's a *don't use this product* tip: ClearQuest. Blech!

Cheers,
EB

-----Original Message-----
From: Christian Simon [mailto:christiansimon at pacbell.net]
Sent: Wednesday, July 28, 2004 1:18 PM
To: discuss-interactiondesigners.com at lists.interactiondesigners.com;
Schomer, Todd
Subject: [ID Discuss] Tracking/Reporting Issues/Improvements

> on 7/27/04 12:00, wrote:
> What tools do you use to keep this all going? Filemaker database?
Excel/Word
> docs?

<snip>

27 Aug 2004 - 9:35am
FelcanSmith, Mark
2004

Worth checking out Basecamp

http://www.basecamphq.com/

-----Original Message-----
From: Elizabeth Bacon
Sent: Wednesday, August 18, 2004 8:50 PM
Subject: RE: [ID Discuss] Tracking/Reporting Issues/Improvements

Omigod, this is an *ancient thread* but I kept meaning to reply so here
goes...

>>...

-----Original Message-----
From: Christian Simon [mailto:christiansimon at pacbell.net]
Sent: Wednesday, July 28, 2004 1:18 PM
To: discuss-interactiondesigners.com at lists.interactiondesigners.com;
Schomer, Todd
Subject: [ID Discuss] Tracking/Reporting Issues/Improvements

> on 7/27/04 12:00, wrote:
> What tools do you use to keep this all going? Filemaker database?
Excel/Word
> docs?

<snip>

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