I am currently looking at 2 web-based bug tracking applications. On their
bug view pages, both of them have a block of meta-data information (summary,
severity, assignee etc.) at the top portion. Below this portion, they both
list the comments/updates which were entered by various users.
Here's the catch: one of them lists the comments in chronological order, the
other one in reverse chronological order. I personally think chronological
listing makes the most sense as:
1. I know exactly where to scroll my browser window to find the latest
comment (the very end).
2. If I am new to a specific bug report, I can easily read the progress from
top to bottom.
I looked briefly at two other commonly used bug trackers and they seem to be
using chronological order as well.
Does anyone have a good argument for one approach or the other?