The toys, music, sticky notes, coloured markers, whiteboards etc. are all
absolutely necessary. Myself, I've found foam toys indispensable ...
wonderful projectiles that can help you get the attention of those in the
workspaces around you without permanently injuring them ...
But seriously, having said that, I wish I had more time to contribute to
this discussion. In brief, I've mentioned some resources below that are
proving useful for our MIS group as we try to make case for mobile
furniture. As much as the documentation refers to programmers, you could
just as easily argue that it would be workable for everyone working in
Some of these will be eye-openers, some will provide _Aha!_ moments and
some you'll think to yourself you already knew instinctively. All the same,
these are quite interesting ... and forgive me ... to periphrase Blaise
Pascal, I lacked the time to make this short.
Pair programming illuminated http://www.amazon.com/exec/obidos/tg/detail/-/0201745763/ref=sib_rdr_dp/102-6797922-4468965?%5Fencoding=UTF8&no=283155&me=ATVPDKIKX0DER&st=books
"In the spring of 1932, efficiency experts ran a series of tests at the
Hawthorne Western Electric Company to determine the effects of various
environmental parameters on productivity. They tried raising the light
level, and they noted that productivity went up. Then they tried lowering
the light level, and the noted that productivity went up higher still. They
speculated that turning the lights off entirely might send productivity
through the roof. What seemed to be happening was that the change itself
wasn't as important as the act of changing. People were charmed by
differentness, they liked the attention, they were intrigued by the
novelty. This has come to be called the Hawthorne Effect. Loosely stated,
it says that people perform better when they're trying something new."
Designs For Working: Why your bosses want to turn your new office into
Greenwich Village http://www.gladwell.com/2000/2000_12_11_a_working.htm
Innovation--the heart of the knowledge economy--is fundamentally social.
Ideas arise as much out of casual conversations as they do out of formal
meetings. More precisely, as one study after another has demonstrated, the
best ideas in any workplace arise out of casual contacts among different
groups within the same company.