Suggestions or Templates for Creative Brief + User Requirements for Design Firm

15 May 2007 - 2:53pm
2473 reads
Nidy, Dawn

I am seeking some advice on how to document our design requirements for
our business stakeholders to review and to hand off to an external
design firm.

We are conducting a redesign of some major elements on our website. We
have an internal user experience team, but we do not have enough
resources to complete the project internally, so we're hiring an
external design firm.

I've been coordinating usability research to inform the design, and I
have very solid thinking about the design direction. However, I would
also like to benefit from the outside perspective and expertise of the
design firm, provided that they are given direction in terms of the
business needs, research findings, design considerations, and our
industry-specific needs (health insurance).

Does anyone have a template for this kind of documentation that they
would be willing to share with me? Advice on how to structure a
document like this is also very welcome, either from the consultant's
perspective or the client's.


Dawn Nidy
dawn.nidy at

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