JOB: User Experience/Usability Engineer - Seattle - Amazon.com - Full Time
27 Feb 2007 - 8:19pm
User Experience Engineer - Retail Customer Experience
**Relocation Assistance Provided**
As a User Experience Engineer with Amazon.com's Retail Division, you'll have the opportunity to make an impact on one of the highest profile and highest trafficked pieces of real estate on the Internet.
If you're passionate about customer experience and enthusiastic about making a difference, come join us at one of the best companies in the world.
Partner with feature and UX teams to develop and implement
user-centered design and research methodologies throughout development cycle Use a variety of methodologies: (qualitative and quantitative), throughout the development lifecycle, including: usability lab studies, site visits, rapid/iterative testing, heuristic evaluations, focus groups, surveys, personas, scenarios and other methodologies.
Manage and develop international customer research projects Be a strong and vocal user advocate Understand and communicate key user experience considerations across teams Manage research projects with in-house teams and external vendors Work effectively in cross-functional projects that may span across divisions
Minimum 4 years of professional experience designing and conducting usability studies (both field work and iterative lab studies), analyzing data and working successfully with project teams to drive results into design and development throughout the project lifecycle.
Masters or PhD degree in Cognitive or Experimental Psychology,
Technical Communication, Human Computer Interaction, or related field
Experience working with multi-disciplinary Design and Development teams
Good understanding of web design process and concurrent engineering principles Strong project management and coordination skills with the ability to handle multiple projects
Strong communication skills - write, speak, and present information
effectively and persuasively across communication settings Ecommerce or web usability experience a plus International customer research experience a plus International travel required