Recommendations for firm specialized in customer support solutions

30 Jan 2007 - 4:38pm
697 reads
livlab
2003

Hi all,

I was wondering if you have a strong recommendation for a company with
experience designing solutions for customer support, specifically
related to call-trees (design of voice-menus navigation systems,
familiarity with this technology, mapping it to the business processes
behind customer support, etc).

Thanks,

Livia

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