JOB: Senior Usability Analyst - Full Time - San Francisco, CA - Salesforce.com

11 Dec 2006 - 1:06am
7 years ago
1 reply
2423 reads
Andrew Sandler
2006

COMPANY: Salesforce.com

LOCATION: San Francisco, CA

POSITION TITLE: Senior Usability Analyst

DURATION: Full Time

JOB DESCRIPTION:

Salesforce.com is looking for experienced Usability Analysts to join our
rapidly growing User Experience team. As a usability analyst at
Salesforce.com, you will:

* Work with UI Designers to create world-class designs using User-Centered
Design methodologies that drive the success of our company and our customers

* Discover innovative and effective ways to engage our global customer base

* Work on interfaces that range from enterprise system administration to
handheld and mobile applications

* Be an integral part of the company that has redefined On-Demand software

RESPONSIBILITIES:

You are responsible for ensuring the development of clean, efficient, useful
interface designs from conceptualization to through implementation.

* Lead the usability effort for one of the application's business units

* Create usability plans, organize/conduct usability studies and user
requirements activities, and develop detailed evaluation priorities

* Collaborate with UI Designers, to convert study findings into actionable
items

* Present solutions back to the product team, and drive product/design
decisions based on usability studies

* Conduct competitive usability evaluations

* Coordinate the integration of application usage metrics and usability data

* Evaluate and evangelize user interface guidelines and standards:: Ensure a
consistent look and feel across the application; raise all application
interfaces to a consistently high standard of user-centered design

QUALIFICATIONS (Required Skills/Experience):

* 5+ years experience in designing, conducting and analyzing usability
evaluations and user research

* A degree in Human-Computer Interaction, Human Factors, or equivalent
preferred

* Expert in user-centered design methods and best practices

* Independent self-starter and extremely detail-oriented

* Strong project management skills

* Work well in a fast-paced team environment with iterative design process

* Independent self-starter with strong project management skills

* Ability to work as part of a team with product managers, graphics
designers, UI designers, and others

ABOUT SALESFORCE.COM:

Salesforce.com is the worldwide leader in on-demand customer relationship
management (CRM) services. More companies trust their vital customer and
sales data to salesforce.com than any other CRM company in the world. In
fact, more than 556,000 subscribers at 27,100 companies worldwide depend on
Salesforce to manage their sales, marketing, and customer center and
customer service. We are proud to be contributing to the success of
companies of all sizes, in all industries, around the globe. For more
information please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.

CONTACT INFORMATION:

Apply at:

http://www.salesforce.com/company/position.jsp?id=a01000000005OpQAAU&Post_to_Web__c=true

Comments

29 Jan 2007 - 12:35pm
Andrew Sandler
2006

COMPANY: Salesforce.com
LOCATION: San Francisco, CA
POSITION TITLE: Senior Usability Analyst
DURATION: Full Time
JOB DESCRIPTION:

Salesforce.com is looking for experienced Usability Analysts to join our
rapidly growing User Experience team. As a usability analyst at Salesforce.com
, you will:
* Work with UI Designers to create world-class designs using User-Centered
Design methodologies that drive the success of our company and our
customers
* Discover innovative and effective ways to engage our global customer base
* Work on interfaces that range from enterprise system administration to
handheld and mobile applications
* Be an integral part of the company that has redefined On-Demand software

RESPONSIBILITIES:
You are responsible for ensuring the development of clean, efficient, useful
interface designs from conceptualization to through implementation.
* Lead the usability effort for one of the application's business units
* Create usability plans, organize/conduct usability studies and user
requirements activities, and develop detailed evaluation priorities
* Collaborate with UI Designers, to convert study findings into actionable
items
* Present solutions back to the product team, and drive product/design
decisions based on usability studies
* Conduct competitive usability evaluations
* Coordinate the integration of application usage metrics and usability data

* Evaluate and evangelize user interface guidelines and standards:: Ensure a
consistent look and feel across the application; raise all application
interfaces to a consistently high standard of user-centered design

QUALIFICATIONS (Required Skills/Experience):
* 5+ years experience in designing, conducting and analyzing usability
evaluations and user research
* A degree in Human-Computer Interaction, Human Factors, or equivalent
preferred
* Expert in user-centered design methods and best practices
* Independent self-starter and extremely detail-oriented
* Strong project management skills
* Work well in a fast-paced team environment with iterative design process
* Independent self-starter with strong project management skills
* Ability to work as part of a team with product managers, graphics
designers, UI designers, and others

ABOUT SALESFORCE.COM:
Salesforce.com is the worldwide leader in on-demand customer relationship
management (CRM) services. More companies trust their vital customer and
sales data to salesforce.com than any other CRM company in the world. In
fact, more than 556,000 subscribers at 27,100 companies worldwide depend on
Salesforce to manage their sales, marketing, and customer center and
customer service. We are proud to be contributing to the success of
companies of all sizes, in all industries, around the globe. For more
information please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.

CONTACT INFORMATION:

Apply at:
http://www.salesforce.com/company/position.jsp?id=a01000000005OpQAAU&Post_to_Web__c=true

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