Sorry for the shameless self-promotion, but my new book, "Designing
the Obvious: A Common Sense Approach to Web Application Design", is
now available on the Safari Bookshelf as a Rough Cut (partial book).
It includes the first four chapters and chapters 6 and 7.
Aside from being about the character traits of great web applications
and how to design them, it also includes some quotes from interviews I
held with the likes of Jason Fried, Seth Godin, and Ryan Carson (among