User Experience Project Manager

Human Resource
User Experience Project Manager
May 4, 2010 - 4:32am
Chicago, IL
United States
From a recruiter: 
Full time
How to apply:

Sears Holdings Management Corporation provides corporate services to Sears Holdings Corporation (NASDAQ: SHLD) and its family of companies, including Sears Roebuck and Co. and Kmart Corporation.

Planning and execution of cutting edge business and strategic projects supporting the extension and development of online and direct-to-customer channels for Sears Holdings. Forming partnerships with internal business for creation and expansion of value-added services and capabilities bringing value to the SHC customer experience. Ideal candidate will be:
•  Dynamic and results-oriented, with positive attitude and solid work ethic.
•  Expert problem-solver adept at finding better ways to merchandise, sell and operate;
•  Is known for identifying critical opportunities and deconstructing vision into simple yet effective customer-centric plans.
•  Extremely driven and highly regarded for broad range of knowledge and experience.
•  Delivers success through building, driving, and collaborating with cross-functional teams to achieve bottom-line results



•  Manage projects involving cross-functional teams focusing on launching new products and services.
•  Anticipate bottlenecks, provide management escalation, facilitate project prioritization, make tradeoffs, balance the business needs versus technical constraints, and drive initial partner deployments.
•  Work collaboratively across groups to secure buy-in and drive issues to resolution
•  Build strong relationships across the Customer Direct business functions, and with the IT organization
•  Develop and document best practices
•  Oversee complex process and system interdependencies in order to ensure successful project execution
•  Serve as a Change Agent within the Customer Direct organization, considering the strategic objectives of the company, alignment of the project with other projects and initiatives, and customer implications
•  Build customer relationships via the online and direct-to-customer channels
•  Develop Business Plans for new opportunities / Transform complex concepts into executable plans
•  Analysis of competitor best practices

Experience/Education Requirements

•  Project Management
•  IT Relationship Management
•  4 year Bachelor's Degree
•  Online Merchandising or Marketing experience a plus

As a Sears professional, your career path options will be determined by your performance as well as your desire to advance further within the Sears organization. You'll also get some of the best benefits in the industry:
-Medical, Dental and Legal Plans
-Flexible Spending Accounts
-Associate Discounts
-Group Universal Life Insurance
-Long-Term Disability Insurance
-Long-Term Care Insurance
-Business Travel Accident Insurance
-Short-Term Disability
-Vacation/Personal and National Holidays
-WorkLife Solutions

Please Note: Different eligibility rules apply to certain benefits. Some businesses do not offer all benefits shown.

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables.

Benefits offered include:
• Medical and Dental Plans
• Health Care and Dependent Daycare Flexible Spending Accounts
• Short and Long-Term Disability
• Company Paid and Optional Life Insurance
• Business Travel Insurance
• Merchandise Discount
• Adoption Assistance
• Kmart Advantage Rx
• ConSern Loans for Education
• Worklife Solutions
• Voluntary Benefits
• Commuter Benefits
• Sears Holdings Corporation Associate Stock Purchase Plan
• 401(k) Savings Plan
• Vacation Time with Personal Days
• National Holidays

An Equal Employment Opportunity Employer.

How to apply:  Please copy and paste the following link into your browser address bar:


12 May 2010 - 1:17am

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