Senior User Experience Manager - Architecture, Engineering, and Construction

Senior User Experience Manager - Architecture, Engineering, and Construction
June 23, 2010 - 5:32pm
Boston, MA
United States
From a recruiter: 
Direct employer
Full time
How to apply: 
Please submit resume to

As a world leader in 2D and 3D design, engineering, and entertainment software, Autodesk delivers the broadest product portfolio, helping over 10 million users, including every member of the Fortune 100, to continually innovate through the digital design, visualization, and simulation of real-world project performance.  From architecture, manufacturing, transportation, and utilities to telecommunications, video games, television, and film, Autodesk customers are leading the 2D and 3D design world by improving their design processes through increased efficiency and productivity.

In fact, the last 15 Academy Award┬« winners for Best Visual Effects used Autodesk┬« software.  By enhancing collaboration and communication and digitally improving the real-world performance of projects before they are built, Autodesk customers are solving their business challenges, avoiding costly rework, accelerating project cycles and time to market, and ultimately gaining competitive advantage.

Title: Senior User Experience Manager - Architecture, Engineering, and Construction #10000000VH

Location: Manchester, NH



This is your chance to help shape the future of model-based design tools in the infrastructure industry. As a User Experience Manager for Autodesk Civil 3D, you will be responsible for a team of user experience professionals responsible for the interaction design, usability and learnability of Civil 3D.


  • Deliver results through product design and user assistance design by including user-centered methods in all phases of the product development process.
  • Partner with business leaders to shape the overall product strategy, and act as the key point of contact for your User Experience team.
  • Lead a team of product designers and user assistance professionals to:

o    understand business & user requirements

o    establish project goals and user experience objectives that consider both interaction and learning needs

o    iteratively design and evaluate solutions

o    partner with other team members in product management, quality assurance, software development, and localization to ensure project success and to meet business objectives.

  • Review designs and plans to ensure high quality, ensuring your team applies user-centered design principles and design guidelines.
  • Organize and facilitate meetings with customers and internal stakeholders to investigate and identify customer needs, preferences, and priorities. Communicate and promote salient data from customer interactions as part of the overall design process.
  • Represent user experience in the definition of project scope and allocate team resources to achieve team milestones and deliverables on schedule.
  • Translate high-level organizational goals to group and individual goals.
  • Develop and manage a staff of user experience professionals, potentially including remote staff.
  • Identify and implement process improvements that make the group more efficient and effective.
  • Contribute to a culture of innovation and teamwork.
  • Support the career development of team members.
  • Meet regularly with peer team leaders and managers to stay informed of progress.
  • Maintain ongoing awareness and involvement in product development and design activities around the company.
  • Maintain a level of professional expertise through an ongoing program of formal training and individual study in the user experience field.


Desired Knowledge/Skills:

  • An advanced degree in an HCI-related subject, or equivalent experience
  • 7 years of professional experience doing interface design and usability evaluation/research
  • Minimum 3 years of experience building and leading teams.
  • Experience in managing and tracking large complex projects
  • Ability to think quickly and assimilate complex issues and ideas quickly
  • Excellent skills in problem analysis including the ability to identify and describe the "right" problem from a set of data of varying types
  • Ability to interact with and influence others effectively via excellent interpersonal, teamwork, and negotiation skills
  • Excellent written and verbal English and visual communication skills
  • Technical background and/or a demonstrable understanding of modern software development processes and concerns as they relate to design

Key Competencies:

  • Team Management and Team Building.  Experienced with leading and managing a variety of teams.  Discusses alternative techniques for maintaining enthusiasm, energy and focus.  Communicates verbally and in writing within team and across and up the organization to appropriate stakeholders.  Ensures that team is energized, unified, and moving towards a common goal.
  • Leadership.  Sets and communicates challenging team goals. Delegates, coordinates, and motivates the team effectively to achieve results. Translates vision into specific functional or departmental initiatives. Inspires commitment, high energy and a positive attitude from the team.
  • Organizational Savvy.   Able to predict impacts, avoid derailments and pursue actions that are likely to succeed.  Share information to gain common commitment and understanding in achieving objectives.  Can compare and contrast own company's 'how to get things done' to other organizations.  Can identify key players and potential actions for high-impact, sensitive situations or issues.
  • Staff and Career Development.  Develops learning program for closing own and team's short and long-term skills gaps.  Takes advantage of formal and informal training programs and opportunities.  Works with associates to design and implement individual development plans.  Determines individual and team skill requirements, vulnerabilities and training needs.  Seeks opportunities that meet developmental needs of self or associates

Autodesk provides one of the most exceptional compensation and benefit packages, including stock options for all employees, 401k matching, six-week sabbatical after four years of employment, domestic partner policy, ongoing employee training and development, flexible work hours and more! 


If you are an extraordinary person who strives for excellence, please submit your resume online at - Job Req #10000000VH.   Autodesk is proud to be an equal opportunity employer that is committed to a diverse workforce.

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