Senior User Experience Designer – GoToAssist Express

Marc Sasinski
Senior User Experience Designer – GoToAssist Express
June 10, 2010 - 1:33pm
Santa Barbara, CA
United States
Citrix Online
From a recruiter: 
Direct employer
Full time
How to apply: 
Please apply at and email Marc Sasinski:

The User Experience team at Citrix Online is growing and we're seeking a Senior UX Designer. We’re passionate about our "simpler is better" design philosophy and need someone that shares our vision for creating elegant, intuitive, and usable experiences. You will work with leaders within the company to help define the next generation of our products while continually championing user experience throughout the organization.

Working on projects under the GoTo product family umbrella requires an excellent understanding of user-centered design, great communication skills, and the ability to see both the forest and the trees. As a Senior UX Designer working on GoToAssist Express, you will be responsible for leading the user experience of a product that is critical to our Remote Support portfolio. You will work closely with our Product Managers, Developers, Researchers, and other key stakeholders to fuse strategic business drivers with technology and of course, user goals. You will also have an interest in remote support tools, technology, as well as empathy for the challenges faced by our customers as they utilize our products to support their clients.


* A minimum of 5 years creating great user experiences, including information architecture work, concept models, mockups, and visual design assets;

* At least 2 years of experience focusing on complex application interactions along with seamless web integration around account functionality;

* Proven track record of consistently incorporating a user-centered design approach within projects;

* Demonstrated ability to think strategically while also recognizing the significance of details – as well as the ability to shift between both easily; 

* Excellent diplomatic and communication skills, including the ability to articulate the business value of good design;

* Team player that can collaborate and work independently;

* Bachelor's degree or equivalent in Graphic Design, Human-Computer Interaction, Computer Science, Human Factors, or related field (3 years of work experience is required for individuals holding an advanced graduate degree);

* Experience designing in an Agile development environment is a plus.

About Citrix Online

Citrix Online is located close to the beautiful beaches of Santa Barbara, CA. We offer a fun and fast-paced work environment, flexible scheduling, generous paid time off, as well as a competitive salary and benefits package – including a 401(k) plan, health, dental and vision insurance. Possible relocation assistance available for qualified employees.


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