Our Usability/UserResearch team is looking to hire an outstanding
Sr. User Researcher. Let me know if you or anyone you know might be
interested in this opportunity.
The Amazon.com Retail Customer Experience team
is seeking an innovative and highly motivated user researcher to join
our effort to raise the bar on user research at Amazon. This position
will design and conduct research activities that inform concepts and
design direction,and that ultimately improve the customer experience on
Amazon.com. The ideal candidate will have a deep understanding of user
research methods and best practices, along with a nimble, creative and
pragmatic approach, and top-notch communication skills.
position requires the ability to work with minimal direction as well as
the capacity to work quickly while delivering high-quality outputs.
This position will work on overlapping projects, so strong
organizationa skills with the ability to multi-task are critical.
Amazon is a fast-paced and exciting environment. The ideal candidate
will becomfortable with some ambiguity and will be able to thrive in a
resource constrained environment.
closely with cross-functional teams to identify and prioritize
researchquestions based on analysis of current knowledge, project goals
Identify best method or mix of methods based on research questions, timeline and resourcing.
Distill project goals and research questions into well thought-out research plans.
Conduct user research with rigor while ensuring participant comfort.
Manage iterative prototyping through close alignment with design, development, and business.
but thorough data analysis in order to create insightful andactionable
findings presentations- both verbal and written.
At least 5 years proven success leading User Research projects with demonstrated impact.
A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports)
End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
with the following methods at minimum: lab-based usertesting, remote
testing, paper prototype testing, iterative prototypetesting, concept
testing, field research, international research, andsurvey design.
Fluency in best practices for user research.
The ability to quickly turn around high-quality study plans and reports
presentation, interpersonal and analytical skills; theability to
communicate complex concepts clearly and persuasively acrossdifferent
audiences and varying levels of the organization
Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.
The ability to manage ambiguity, work autonomously, and multi-task in an agile environment
Ability to meet ambitious deadlines and deliver high-quality work on schedule
Familiarity with internet-development technologies and toolsStrongly preferred
Retail/E-commerce research experience in a global context
Experience/training in statistics.
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