Internship in User Experience / Interaction Design

Brandon Satanek
Internship in User Experience / Interaction Design
March 22, 2010 - 10:36am
Benton Harbor, MI
United States
Whirlpool Corporation
From a recruiter: 
Direct employer
How to apply: search/apply for job number A15C8

Whirlpool Corporation is sponsoring an internship in User Experience / Interaction Design intended to complement a university graduate student's education.  Interns collaborate with talented user experience designers to help create the next generation of home appliances, making a meaningful impact on products that millions of people use every day.  Work is performed at Whirlpool's Global Consumer Design studios and labs in Benton Harbor, Michigan, for a 3-month term starting in May or June.  The internship is a paid position with salary and partial benefits.
In this position, you will have the opportunity to:
  • Analyze customer needs, conduct technology assessments, and conduct benchmark comparisons of products.
  • Apply user-centered design principles to create user interaction design concepts for a variety of portable and major appliances for different regions and brands.
  • Conduct human factors research and usability studies during product design and development.
  • Model Whirlpool core values of respect, integrity, diversity, and teamwork.
Whirlpool Corporation is the global leader in design and manufacturing of major home appliances.  Annual sales exceed $18B.  Whirlpool employs over 70,000 people in more than 60 manufacturing and technology research centers around the world.  The company markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Bauknecht, Gladiator, and other major brand names to customers worldwide.  For more information about Whirlpool, visit
Global Consumer Design is a diverse group of individuals working toward the common goal of product design excellence for home appliances and services.  Total customer satisfaction drives every aspect of the work.  Creativity blossoms with an experiential design approach to understanding emerging consumer trends, seeking out real-life insights about user experience, conceiving user interaction design solutions, and assuring uncompromising usability.  The work environment fosters a culture of curiosity, creativity, diversity, craftsmanship, problem-solving, and cross-cultural cross-disciplinary collaboration.  For more information about design at Whirlpool, visit 
Benton Harbor and its twin city St. Joseph are situated in Michigan's great southwest along the shores of Lake Michigan.  The region boasts unique shopping, quaint cafes, fine dining, art galleries and festivals, wineries, pure white sand beaches, and popular outdoor recreation.  For impressions about southwestern Michigan, start at 


What you will need to succeed in this position: 
  • Matriculated in a graduate degree program in Human Factors, Interaction Design, Graphic Design, Psychology, or a related discipline.
  • Coursework in human performance, graphics design, cognitive psychology, computer science, visual interaction design, technical communication, or statistics and experimental design.
  • Knowledge about human/computer interaction, information architecture, and product user interface design.
  • Knowledge of user-centered design practices, e.g., ethnography, user needs analysis, participatory design, and usability testing.
  • Practice designing, planning, conducting, and interpreting results from behavioral research experiments.
  • Skills creating and prototyping user interface designs using popular interaction design tools.
  • Competent communication and presentation skills.
  • Knowledge of hardware product design, ergonomics, and anthropometrics is a plus.    search/apply for job number A15C8
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