Recent Discussions

28 Jun 2004 - 11:36pm
0
9 years ago
2 replies
LukeW
2004

CA bay area folks - First Friday

First Friday is moving up the Peninsula this month. Join us this Friday
in Palo Alto!
 
What:
First Friday is user experience designer happy hour. Come whine,
network, exalt, and otherwise talk about UED and the nature of
existence.
 
Where:
Fanny & Alexanders
Address: 412 Emerson St (off University Ave), Palo Alto, CA 94301
Phone: (650) 326-7183
http://www.fannyalexander.com/
 
When:
July 2 -6 p.m.

28 Jun 2004 - 3:27pm
0
ji kim
2004

re: Six Sigma and Kano Model (Julie Stanford)

Hi Julie,

I worked at an enterprise software company where our software had to go through "six sigma" quality review process for one of our customers (major corporation).
As you quoted from your friend, six sigma require customer interviews,
task analysis, and understanding processes from the perspective of the customer
not the company. However, from my experience, usability of the software wasn't fully addressed in six sigma until it was too late. Why?

28 Jun 2004 - 1:54pm
0
9 years ago
4 replies
jstanford
2003

Six Sigma and Kano Model

Hello,

I recently had a discussion with a friend of mine who does quality assurance
for customer service processes. He just started work at Bank of America in
charge of quality so I was wondering what he did exactly.

28 Jun 2004 - 1:22pm
0
Dave Malouf
2005

Focus o f List

Hey there peeps,

I had a couple of suggestions from people to try and keep this list focused
on IxD and not let the content go off in all directions. This does not
happen often here b/c of self selection mainly but every so often a topic
like "should I use this color or that color" comes up. While this may have
"DESIGN" relevance it is rare that it has IxD relevance, so I'm putting my
moderator goggles on and will try to guide people in the right direction and
interrupt threads from time to time that just seem like they are too
generic.

27 Jun 2004 - 7:19pm
0
9 years ago
3 replies
Kevin Cheng
2004

Mass Distraction

A week or two ago, some people were discussing whether the Signal Orange
project could be considered interaction design.

25 Jun 2004 - 4:34pm
0
9 years ago
1 reply
Richard Zobarich
2004
24 Jun 2004 - 1:18pm
0
Anirudha Joshi
2003

Nesting and trees

We had once proposed a Venn-diagram approach for navigating complex
hierarchies.

24 Jun 2004 - 11:50am
0
Robert Reimann
2003

Searching for Boundaries (was Intelligence and A wareness)

> the "interaction" part of interaction
> design isn't about interacting with products;
> it's about people interacting, mediated by products

I really can't agree. When I interact with my VCR,
dishwasher, smart toaster, PDA, game of computer
chess, etc. I am not engaging in a mediated
communication with another human (unless you really
stretch the meaning of that phrase). I am most certainly
engaging in a communication (interacting) with a machine.

24 Jun 2004 - 11:43am
0
Adlin, Tamara
2004

random job info

Just FYI, I got a call from a recruiter looking for an experienced HCI person in Santa Monica. If you know of anyone looking for work, I'm happy to put you in touch with her.

(if there's some other place to post this kind of info, just let me know)

--Tamara

tamara adlin . usability specialist . amazon.com . tamara at amazon.com .

23 Jun 2004 - 10:12pm
0
pabini
2004

Fw: [CHI-CONSULTANTS] Open source usability (Was: Peoplesoft UI Standards)

Hello All

Dave suggested I send this on to the list.

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