Discussion Archive

1 Oct 2004 - 8:17am
0
Dan Brown
2004

Best Practices for Customer Service

Hello!
Our client has asked us to redesign the customer service section of
their Web site. Contained therein are FAQs, contact information, and
product-specific help.

Is anyone aware of any published best practices for Web-based help
areas or customer service areas?

Thanks,
-- Dan

--
Dan Brown ~ brownorama at gmail.com ~ (301) 801-4850

7 May 2007 - 7:44pm
0
7 years ago
4 replies
dmitryn
2004

Eclipse RCP experience?

Hi all,

I'm wondering if anyone here has worked on Eclipse RCP applications
and has experience, tips, or pointers to share. In particular, I'm
looking for:

- Examples of good IxD in applications built on this platform
- Design patterns and anti-patterns
- Prototyping approaches: paper/software/going straight to code/...
etc.

Thanks in advance!

Dmitry

7 Oct 2004 - 3:41am
0
Dan Zlotnikov
2004

Combining form and function

Or rather, playing on words in a rather impressive way.
http://www.dailykos.com/story/2004/10/1/165158/159

Political views aside (sorry for bringing up such a hot-button topic),
I can only applaud the marvelous design job. If these become popular,
the same street vendors who sell fake Oakleys at every NYC
intersection will be peddling these flip-flops.

22 Oct 2004 - 7:03pm
0
10 years ago
22 replies
Tom Hobbs
2004

File systems.

Hi,

Does anyone have any information (or know where I could some) —
research data etc. — how well the average user (consumer) understands
the hierarchal folder based filing systems implemented into OSs at
present?

My suspicion (through observing people in various types of research) is
that while hierarchal files and folders are familiar and therefore easy
they relate to it, they're really 'understood'.

17 Apr 2009 - 3:26pm
0
6 years ago
12 replies
sgururaj
2007

Sixth sense from MIT labs

Just wanted to share this talk from Pattie Maes @ MIT. She takes
interaction with our environment to a whole new level. A fantastic
watch and certainly game-changing technology.
http://www.ted.com/talks/pattie_maes_demos_the_sixth_sense.html
Enjoy,
-seema

17 Apr 2013 - 1:03pm
0
Dezyner
2009

Content Display

Hi

Sub: Looking for ideas to display lengthy content in short area.

we have a page to display biography of an individual and the content is too long . It has several categories such as Personal, professional, achivements, awards etc. 

Please suggest what would be the best way to display the entire content in short area rather than showing in too many paragraphs.

Is it better to display in tabular format? or any other ways...

Thank You.

 

25 Jan 2007 - 6:49pm
0
Scott Weiss
2005

MobileMonday NYC: Rich Mobile Experiences with SVGt

MobileMonday New York in collaboration with Antoine Quint of SVG.org, Dan
Appelquist of Vodafone and MobileMonday London, and Scott Weiss of Usable
Products cordially invite you to join us at the "Rich Mobile Experiences
with SVG".

21 Feb 2009 - 5:15pm
0
6 years ago
2 replies
Georgette Sulllivan
2009

Gestural/Multi-touch and dexterity?

I’m an interaction graduate student researching gestural/mutli-touch
interactions on handheld devices and problems caused by compromised
dexterity (young, old, injured or disabled). Since these devices are
the new cool thing or have a loyal following I am having a hard time
finding data to support my theory.

Can anyone help me out and point me in the right direction?

24 Sep 2007 - 10:57am
0
ldebett
2004

IxDA Group on Slideshare

On Sat, 22 Sep 2007 19:04:40, dave malouf <dave at ixda.org> wrote:
People are thinking about doing the same on Slideshare.

This exists:
http://www.slideshare.net/group/ixda

~Lisa

13 Dec 2011 - 9:43am
0
ssvikramuk
2011

Interview Questions

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