Discussion Archive

28 Oct 2010 - 2:30pm
Andy Polaine

Writing a new book on Service Design

Hi folks - Lou Rosenfeld tried to post this a couple of times, but it seems something is going awry with the list, so I'm doing it on his behalf.

Myself, Ben Reason and Lavrans Løvlie are writing a book on Service Design for Rosenfeld Media. Below is Lou's announcement text, but I'd like to add a few IxDA list specific comments/requests first.

8 Apr 2008 - 1:00pm
Shannon Caddigan

JOB: User Experience Researcher/Designer, 30 minutes south of SF, Jessie Stehle, full time

User Experience Researcher/ Designer - Mobile-Technology Company

Title: User Experience Researcher/ Designer
Location: SF Bay Area - 30 minutes from SF
Compensation: To low 100's DOE + stock

A progressive mobile-technology company is searching for a User
Experience Researcher/ Designer to join its creative team and focus on
user interface design and usability.

12 Nov 2008 - 1:33pm
Meredith Noble

[EVENT] IxDA Toronto Meeting: Wed Nov 26, 7pm

We're excited to announce that Matthew Milan, principal at Normative,
will be presenting at the next IxDA Toronto meeting, exactly two weeks
from today.


Saab Owners Never Forget: The Role of Novelty in Interaction Design

Affordance and consistency are nice: nobody complains when you create
something that is easy to use. But in the business world, being usable
or even useful just isn't enough.

28 Jul 2007 - 11:14am
Chris Pallé

Fascinating Bit on the Future of {human} Experience

Nice little animation of a futurists thoughts:


chris.pallé, {human} experience
chris.palle at blueflameinteractive.com

12 Jan 2010 - 3:43pm
Tom Keenoy

SurveyGizmo and popups for customer satisfaction survey?

I have not implemented these on a site, but my experience with them as
a user has been very negative. The "Would you like to take a
survey?" dialogue immediately calls to mind every time I've ever
agreed to take a survey in real life, and been promised it would
"only take 2 minutes," and ten minutes later I'm still standing

22 Jul 2009 - 4:21pm
4 years ago
2 replies

Blogger Conor Friedersdorf disses persona use in car design

>From the New York Times:

And a blog reply from Andrew Sullivan's "Daily Dish" (but not written by him):

(Frankly, a fairly uninspired response: seize on what you think is a wacky thing and blow it way out of proportion, never mind th

22 Feb 2008 - 10:55am
6 years ago
7 replies

Slightly OT: Where is the sustainable PC?

I've just finished installing a RAM upgrade to my three-year-old Mac
to keep it viable for another year and I'm wondering: Why is no-one
out there building a sustainable desktop PC?

In graphic design, we've got to buy new hardware every 3-5 years
(sooner, if you're not a cheapskate like me) just to stay compatible
with the rest of the world. I'll be forced to buy a new a Mac in a
year or two because they've switched to Intel-based processors and
pretty soon, none of my software will run properly on the old

19 Dec 2006 - 8:29am
7 years ago
7 replies
Dave Malouf

up/down; forward/back; right/left

Hi gang,

I'm working on a project where we are trying to figure out in a horizontal
layout for physical buttons that are used for navigating a list of options
(primarily) that are layed out vertically how would you layout these

So you have a button on the left and another one on the right.
while button goes up the list and which button goes down?

Here are some cursory thoughts.
#1 Forward = add = up
Based on that a "volume control" seems to be the most used example and
adding volume (going up) is always on the right.

#2 If we look though at the same metaphor which is a k

18 Jun 2007 - 12:38pm
Nathan Norman

JOB: Senior Web Designer, Chicago, IL - Cars.com - Full Time

We have immediate design
openings in our product development group. All positions are based in
our Chicago loop office and offer an opportunity to join a great team
working for an established, profitable, online brand that's expanding

Position: Senior Web Designer
Company: Cars.com

Help establish, and evolve the look and feel of the next generation of the Cars.com site.
Cars.com, a top-tier online destination for automobile shoppers, researchers and sellers, is looking for a Senior Web Designer in its consumer product development group.

19 Aug 2010 - 7:46pm
Hilary Bienstock

Re: [IxDA] Decrypt a forever neutral rating from a usability test

Although we frequently ask users to think aloud during usability testing, the main purpose is to observe what they are doing.  If you observed that he flawlessly completed all tasks, then obviously the site was usable for him.  He won't help you get at thinks like satisfaction and emotional affect, but you can certainly comment on what you observed him doing -- and this should probably be your main focus of testing anyway, since users ca