Discussion Archive

15 May 2010 - 4:38am
4 years ago
2 replies
Alex Livingstone
10 Aug 2004 - 3:11am
10 years ago
9 replies
Martyn Jones BSc

Displaying Status on a DROP_DOWN

Out of curiosity - is there a convention for what to display as the default
item in a drop-down? For example, should it be some instructional text such
as, "Select from the following..." (however, in HTML I think this would need
to be added as an item in the drop-down list, although it wouldn't has any
associated navigation functionality). Alternatively, should it display the
most recently selected option? Does it implementation depend more on it's
purpose (i.e.

5 Dec 2005 - 4:08am
Christopher Fahey

JOB: Information Architecture Practice Lead at Behavior (New York, NY)


Behavior is seeking a management-level Information Architect to join our
team full-time. We will consider candidates seeking near-term freelance
positions, but we are ultimately looking for someone to fill a full-time
leadership position within our firm. We are willing to take our time to fill
this key role.

[Behavior is a growing web design firm in NYC, with blue-chip clients, a
great leadership team, and a deep commitment to excellence.

31 Dec 2009 - 10:13am
4 years ago
8 replies
Hugh Griffith

PINs for passwords

Out of curiousity, does any know why we aren't using PIN numbers as internet
passwords? A huge percentage of people already have a banking PIN, and
they're much easier to remember. If they're secure enough to protect our
bank accounts, why aren't they good enough for the web?

I'm sure there's a reason out there, I just haven't heard it yet. (And
Google gives me nada.)

Hugh Griffith
User Interface Designer

2 Feb 2010 - 6:37pm
Darren Ellis

Concurrent user restrictions in web sites. Examples, please!

Anyone out there have good examples of sites that limit the number of
concurrent users at a given time?

For example, if the restriction is set to a single user per account
at a time, then two users cannot access the site with the same
account during the same period of time.

I'm interested in the experience each user faces (doesn't face)
when the second log-in is attempted, and what each user might
experience as a result of that attempt.


1 Oct 2004 - 7:17am
Dan Brown

Best Practices for Customer Service

Our client has asked us to redesign the customer service section of
their Web site. Contained therein are FAQs, contact information, and
product-specific help.

Is anyone aware of any published best practices for Web-based help
areas or customer service areas?

-- Dan

Dan Brown ~ brownorama at gmail.com ~ (301) 801-4850

19 Jan 2005 - 3:37pm
9 years ago
12 replies
John Vaughan - ...

RFID and other fads

> According to Dell's CEO, UXP/IXD/all that stuff are just fads.


And his point is....?

Hint: These are some fads that enjoyed tremendous popularity - not to mention "market share" - during their heyday.

24 May 2013 - 11:14am
Steve Portigal

Links and various "Interviewing Users" stuff

Just wanted to pass along some updates and some content that might be useful for folks here on the list. As was mentioned here before, Interviewing Users went on sale a few weeks ago. You can read an excerpt on Core77 here.

28 Sep 2009 - 4:56pm
Karen Pascoe

JOB: FT User Experience Design, JPMorgan, New York City

User Experience Leads/User Experience Designers/Interaction Designers
Full-time, New York City
JPMorgan Chase – Worldwide Securities Services, Client Access

The user experience team is growing again as we continue to deliver a
broad range of improvements to customer facing technology projects
within the wholesale banking division of JPMorgan Chase.

We are dedicated to best practices in user-centered design as seek to
revamp the way our global client base interacts with us online.

6 Apr 2009 - 6:18pm
5 years ago
1 reply
Svetlana Yost

Job Posting: Information Architect (Contract) - Brisbane, CA - Walmart.com

Partnering with business owners, program managers, engineering teams
and other user experience counterparts, the IA will work on
initiatives to continually improve our ability to market and sell

Using a customer-focused design approach while understanding and
meeting technical requirements and business goals, Information
Architects determine and own the content structure, navigational
systems, user/process flows and page interaction that comprise the
overall experience on our interactive interfaces.