Discussion Archive

18 Mar 2009 - 6:57am
Marcus Coghlan

Examples of the impacts of good design on customer service centers.

Hi all,

I'm currently involved in a project focusing on improving
efficiencies in a membership enrollement process.

The applicant will now be able to submit most enrollment details
online, but will still have to supply supporting documentation
(original hard copies) for review by mail.

Staff will, on receipt of the supporting documentation, associate it
with the online submission and review the material to assess
eligibility as a member, finally notifying the applicant of the

8 Jan 2008 - 2:40am
7 years ago
1 reply
Melvin Jay Kumar

Any guidelines/design patterns etc.. on when a downloadable format ( such as pdf/word/ppt) is appropriate compared to creating a webpage?

Hi everyone,

I would appreciate if anyone could point to me to any guidelines /
design patterns or some source on when a downloadable format ( such as
pdf / word /ppt) is a better option compared to creating a webpage.

For example, a website that talks about policies which are large
documents , it would be best if people are able to download the policy
and review it.

Or if its about a particular process, it would be best if they are
able to download the process and use the printed document to reference
while doing the process.

Any help you could provide will be much appreciated.

Thank You

19 Feb 2008 - 11:59am
Dante Murphy

health websites/web apps that show rather then tellabout disease and what you can do about it

This is a big part of what my company does...we do probably ten-twenty
of these a year.

4 Dec 2011 - 5:12am
Jeremy Yuille

ixd12 student design challenge - deadline extended

Dear IxDA list,

It's a tough time for students: in the northern hemisphere the semester is coming to an end, and in the south everyone's on summer break. We've had a lot of requests to extend the deadline for entries to the challenge, so today we're announcing that you have until midnight December 9 (Hawaii time) to get your entries in!

Remember: this stage is not about showing us some design you've already done.

11 Dec 2011 - 4:33pm
Jay Rogers

Sydney IxDA Chapter Launch Event

Hey designers, a final reminder of the Sydney IxDA initial meeting tomorrow (Tuesday) night at Atlassian HQ on Sussex Street.

RSVP here: http://www.meetup.com/ixda-sydney


11 Jun 2007 - 8:51am
8 years ago
3 replies
Richard Bye

Anybody interested in an Agile UCD best practice sharing session in the SF Area in July?

Really interested in this, but I too am based across the pond.

Perhaps you could let us know how it goes?


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Posted from the new ixda.org

9 Dec 2003 - 8:32am
11 years ago
1 reply
Dave Malouf

PPT as art

A little break ... http://wired.com/news/culture/0,1284,61485,00.html

David Byrne of the Talking Heads is making PowerPoint Art. I found this
interesting, especially in light of the talk about tools being used outside
their intent.

-- dave

27 Nov 2009 - 3:26pm
5 years ago
1 reply

PLUG: Taxonomy Validation Workshop, Gilbane Boston

Hey, everyone.

If you're heading up to Gilbane Boston next week, you might be
interested in a half-day workshop on taxonomy validation that Joseph
Busch of Taxonomy Strategies and I are giving. We'll cover various
validation methods, perform some hands-on exercises, and present a few
case studies.

The workshop is scheduled for Tuesday, December 1, 2009 from 1-4PM. A
description of the workshop is below.

Hope to see you there,

Dave Cooksey
Founder & Principal
saturdave UX Consulting

How to Validate a Taxonomy: Pre-Conference Workshop
Joseph A.

30 Dec 2008 - 11:39am
Boston IxDA

save the date; Cross Group Holiday Party - January 14th

Heyup folks, Winter getting to you yet?

The cross-group social is on the 14th at Boston Beer Works. near
Fenway/Kenmore. Map: http://tinyurl.com/8l9ohh
For those that didnt make it last year, the inaugural event was a bit of a

26 Jan 2007 - 6:11am
8 years ago
1 reply
Dean Wilson

53 CSS techniques you couldn't live with out

Well you probably could live without them, but its a neat collection of
examples nonetheless: