Discussion Archive

16 Mar 2010 - 11:42am
0
4 years ago
7 replies
Josie Scott
2009

Best Practices for "Was this helpful?"

Many sites that offer help conclude the information with a feedback question such as "Was this helpful?"  This can be a valuable mechanism to tailor online or in product Help better. 

Our team would like your help:  We'd like to hear what everyone does.  What question do you ask with what scale or input?  How well does that work?  What would you change?  What are some best practices for "Was this helpful?" questions.

Josie Scott
TechSmith Corporation User Experience

17 Sep 2007 - 1:22pm
0
6 years ago
9 replies
SemanticWill
2007

Clickless Web Interface?

Immediately reaction - and I can pull down the heuristic about this - when a
form pops up to ask me how I felt about the interface - i accidentally
selected something and voted -
There was no user feedback - and no way to cancel a bad selection. The
ability to get reinforcement from an action, and to escape from a bad one -
or Undo - it a critical human factors flaw in the clickless interface.
Also - there is only one way to navigate and select things. This is very
poor for all non-gestural user navigation interfaces - Kiosks, hand-helds -
etc.

30 Sep 2010 - 3:02am
0
3 years ago
22 replies
CL
2010

Need advice for starting a career in UX/Interaction Design.

Hello everyone,

I'm having a lot of trouble getting a job in UX/Interaction Design.

I've seen a lot of discussion with people in the same situation as me, but I'm wondering what I'm doing wrong or what I could improve on. (specifically in my case)

Here are the things I've been doing/done...

I've recently graduated with an HCI major at the University of Washington. I've taken as many classes I can with design, interaction design, user experience, etc.

23 Mar 2012 - 2:48pm
0
2 years ago
2 replies
Terms:
ramya.r2cm
2012

HCI masters in Canada?

Hello everyone,

I'm looking for a masters in HCI in Canada, but I haven't been able to locate a course. 
Can anyone give me any guidance or suggestions???

Thanks!

7 Sep 2011 - 1:37am
0
3 years ago
7 replies
Nikhil Palekar
2010

Usability Testing for an E-learning course

 

Hi Everyone,

I have been wondering how to go about condusting a Usability Test for an e-learning course, considering the fact that we always do not have access to the end users/participants to see how the e-learning has made a defference at his work.

19 Dec 2008 - 4:41am
0
4 years ago
11 replies
Sam Menter
2008

best practice for security questions

Hi there

Can anyone point me in the direction of sample security questions that could
be used to verify a user's identity if they don't have an email address and
have forgotten a password? EG Mother's maiden name, first school etc etc.

I think best practice would be to let a users set the question themselves,
but in this case we need to offer a set of questions for the user to choose
from.

Thanks for the tips,
Sam
www.pixelthread.co.uk

29 Aug 2013 - 10:38pm
0
Becubed
2004

Fluxible 2013: Canada's UX party disguised as a conference

 

If you missed Interaction13 -- or want another taste of the region -- join us at Fluxible on September 14-15. Located just an hour's drive west of Toronto, in happenin' Kitchener-Waterloo.

Enjoy talks and workshops from some of the most knowledgeable folks in our field. Spend some serious hang-out time with Steve Portigal, Leah Buley, Teresa Brazen, Steve Baty, Josh Seiden, and 9 other amazing folks from the IxDA and UX communities.

30 Jan 2014 - 11:29am
+1
26 weeks ago
7 replies
lesliedann
2012

Prototyping vs annotated wireframe deliverable

I am wondering if it is possible to create annotated wireframes with a browser chrome or a device around the UI that can be viewed in an annotated deliverable but then be able to remove the chrome/device in the prototype version of the same wireframe file. I.e. Maybe put the device/chrome in a layer that can be turned off when the prototype is generated? Anyone have ideas which programs may be able to do this?

22 Jun 2010 - 11:47am
0
4 years ago
3 replies
Stew Dean
2007

Looking for great examples of customer reviews for ecommerce.

Hi,    I'm looking to collect some best practice examples to feed into a ratings and reviews project I'm working on for an ecommerce site in the UK. Can you think of any great examples - maybe something you've seen or something you've done you wouldn't mind sharing. 

  Thanks in advance for your help.   Cheers
--
Stew Dean