Discussion Archive

10 Sep 2008 - 12:28am
6 years ago
16 replies

What's the right default font size for a website?

Is there any research on font sizes? Yes, you should build your site
so users can change the size, but in reality many who would benefit
from doing so don't know that you can, even if you provide the tools.

You need to start with an appropriate default. What should that
default be?
* Nick Gassman - Usability and Standards Manager - http://ba.com *
* I vote for reply-to to go to the list*

16 May 2008 - 9:48am
6 years ago
11 replies

Omnigraffle IA stencils

Hi all,
For once - a non-snarky Will post. As of this week, I have made the
complete switch to Mac - and after installing Omnigraffle (new OS, new
machine, new everything including new way of doing wireframing and
sitemapping), I am on the hunt for all site mapping and wireframing

11 Feb 2009 - 11:55am
5 years ago
15 replies

To use a colon or not to use a colon after field labels

Could anyone help me on the subject of whether to use colons after field
labels. I have found one accessibility paper and a few other
not-so-respected sources that indicate that colons after field labels
help screen reader users, as well as normal vision users, to expect an
input field. However, after years of including colons after field
labels, our copy dept now maintains that a colon is punctuation and
shouldn't be included after field labels. I've also found Jarrett's, "No
one cares about colons but UX people" and Luke W doesn't mention it in
his book :(.

22 Jun 2010 - 10:47am
4 years ago
3 replies
Stew Dean

Looking for great examples of customer reviews for ecommerce.

Hi,    I'm looking to collect some best practice examples to feed into a ratings and reviews project I'm working on for an ecommerce site in the UK. Can you think of any great examples - maybe something you've seen or something you've done you wouldn't mind sharing. 

  Thanks in advance for your help.   Cheers
Stew Dean

1 Jul 2009 - 2:55pm
5 years ago
5 replies
Andrea Richeson

Interview Questions for Persona Development

As part of an independent study project (U Texas iSchool student),
I'm developing personas to help guide the BBA site redesign efforts.
I have access to a wealth of demographic, survey and web analytics
information and also plan to speak to the undergraduate program
office about their perceptions of the site and its users.

Please send your advice about what questions to ask (undergraduate
business school students) when doing interviews for persona
development. I hope to tease out user goals and behaviors.

26 Mar 2007 - 10:18am
4 years ago
9 replies
Rune Lund-Hermansen

Symbol / icon for "Clear All" button


I'm currently working on an on-screen keyboard as part as the GUI for a set-top box (for typing in passwords, urls etc). I have found that there seems to be a pretty consistent use of symbols/icons for function keys such as Backspace, Shift and Space on existing physical keyboards and mobile devices. So these symbols are pretty well known amongst users. For instance, an outlined up-arrow as the shift symbol.

19 May 2009 - 4:04am
5 years ago
11 replies
Julian McCrea

Examples: 'Out of stock' messages on e-commerce sites

Hey guys and gals,

Has anyone seen any good examples of out of stock messages on e-commerce

What I am looking for are examples which show a company to have:

1) The right tone i.e. honest, apologetic, encouraging etc

2) The right time to deliver the message in the userflow i.e.

17 Sep 2007 - 12:22pm
7 years ago
9 replies

Clickless Web Interface?

Immediately reaction - and I can pull down the heuristic about this - when a
form pops up to ask me how I felt about the interface - i accidentally
selected something and voted -
There was no user feedback - and no way to cancel a bad selection. The
ability to get reinforcement from an action, and to escape from a bad one -
or Undo - it a critical human factors flaw in the clickless interface.
Also - there is only one way to navigate and select things. This is very
poor for all non-gestural user navigation interfaces - Kiosks, hand-helds -

23 Dec 2009 - 6:28am
4 years ago
5 replies
melanie burke

How can I get the best out of a UX discovery workshop

I'm starting on a project in the New Year where the client has
arranged a 3 hour UX discovery meeting with 20 stakeholders right at
the beginning of the project before I've had any real time to do my
own research.

The client's objectives for the meeting are to define the personas
and user journeys and the first draft of the structure for the site.

After the meeting I will have an opportunity to conduct one-on-one

The project itself is to develop a fairly laborious offline
application process into a streamlined online process.

10 Sep 2013 - 10:50am
1 year ago
4 replies

What are the details on contract IxD/UX work? (does it even exist)

While I was at an internship over the summer, a client recommended that I start seeking contract work while I finish up my MFA. (as opposed to my previous plan of taking a bunch of internships to learn different skills.. I'm told more than one internship can make it look like you didn't learn anything or your skills aren't up to par for a real position)