Discussion Archive

12 May 2010 - 11:49am
0
4 years ago
11 replies
kbnova
2009

Best practices for designing Terms and Conditions/Customer Agreement Interactions

I'm looking for any research or information on best practices for designing interactions where users have to accept some legal terms and conditions.  For instance - what are the advantages/disadvantages of presenting terms to the side of the main form vs. below or in a pop-up?  Or - if the terms are going to be in a scrolling window, are there any guidelines about how big that window should be?  How many lines should show at once relative to length of the whole agreement?

24 Jan 2008 - 7:06pm
0
7 years ago
57 replies
Demers, Scott
2007

Differnce between user interface and interaction design?

Hi, Folks -

Just curious how some of you would differentiate an interaction designer
from a user interface designer? Apologies if it's been discussed to
death before. Looked quickly on the discussion archive and didn't see
anything.

Cheers,

Scott DeMers

11 May 2009 - 10:34am
0
5 years ago
6 replies
Terms:
Stephanie Hom
2009

Examples of Good Customer Support Sites

When users can't find the help they need contextually and land on a
customer support site, how can we create a good experience for them?

I've been looking at:

Adobe
http://www.adobe.com/support/

Apple
http://www.apple.com/support/

Amazon
http://tinyurl.com/2wwact

Does anyone have examples of effective customer/technical support
sites?

I'm interested in best practices on surfacing relevant help
topics/tools to users so they can self-serve with ease.

Thanks!

30 Jan 2007 - 6:32am
0
8 years ago
11 replies
Terms:
Marc specht
2007

mobile interface design guidelines

Hi all,

For one of my project i have to design interface for handheld devices. Does
anyone can point me to a good BOOK and any other literature which could help
me in knowing the guidelines or more importantly patterns of application
design for mobile devices.

Also do any one know any particular studies where people qunatify these
guidelines and standards and generated user interfaces for different mobile
devices automatically?

thanks a lot!

\marc

17 Oct 2008 - 6:12am
0
6 years ago
41 replies
tahsin
2008

Interface Design vs Interaction Design

Hi all, I'm new to this discussion group and have been a systems
developer/web developer for quite a while. I only recently heard the term
"Interaction Design" used to refer to those doing interface design.

So, my question immediately was. what's the difference?

9 Feb 2009 - 10:03am
0
26 weeks ago
30 replies
Tom Coombs
2009

Open source user experience

I've been thinking about the open source movement.

I know very little of the UX community's involvement, so firstly I'm posting
to ask what has been happening so far. Mozilla, Open Office and some others
must have had serious UX involvement. Secondly, if it doesn't already
exist, I wonder if there's the potential for us to structure some kind of
virtual agency that would allow us to engage effectively.

Few thoughts

- In my opinion, several OS projects are incredible achievements that are
hampered by small usability problems or even just language issues.

7 Feb 2011 - 3:27pm
+1
3 years ago
47 replies
Terms:
Amanda Nance
2009

design exercises and/or portfolio review during interview

Hi all, Have any of you ever given design problems/exercises to someone interviewing for an Interaction design position? If so, how well did that work, and how did you come up with the design problems? It seems that the design problems cannot require a lot of background about the users or specialized domain knowledge since we have limited time with each candidate.

One person has suggested to me that reviewing a candidate's portfolio would be a better approach. I was thinking a combined approach might be useful. What do you think?

All ideas and experiences welcome!

-Amanda

28 Dec 2006 - 8:43am
0
1 year ago
31 replies
Terms:
Wunderlich, Judith
2006

Best schools for HCI degrees?

Hello group!

I¹d love to hear your opinions about the best universities today teaching
Human-Computer Interface or similar.

Thanks!

Regards,

Judi Wunderlich
Director of Recruiting

A Q U E N T
8410 W. Bryn Mawr, Suite 600, Chicago, IL 60631
Phone: 773 695 9564
www.aquent.com

5 Nov 2008 - 6:29am
0
6 years ago
3 replies
Kordian Piotr Klecha
2008

Refiltering search results - immediate vs manual reload

We are working on some usability guidelines for an online shop, namely - for
filtering search results in this shop.

On the results page user gets list of products passing criteria, and the
filter box on the top.

Filter box consists of currently selected criteria's list and sub-boxes -
there is list of available selections with checkboxes in every one.

3 Feb 2014 - 7:50pm
0
28 weeks ago
3 replies
Spandana.J
2014

Best Colleges to do Masters in Human Computer Interaction in USA..

Hello,

I want to do Master's in Human Computer Interaction for Fall 2015. I need some suggestion to choose best college and how the portfolio requirements are.

Thank you.