Hi, all. I was inspired to post this question by the very interesting
ACD/UCD discussion, during which the personas concept has frequently been
mentioned. I've always been a little uncertain of personas, but many people
seem to love them, and so I'm wondering if I'm missing or misunderstanding
something.
Below are my three main problems with the concept. I'm hoping some of you
might be able to tell me whether (and how) I'm on- or off-base with them.
1) *Frankenstein.* As I understand it, the better persona practitioners will
base their constructions on real-world data.