Discussion Archive: July 2005

Task analysis tools

Hi everyone,

I was wondering whether any of you had ever used any of the available task
analysis tools, such as Task Architect? I'd be very interested to hear of
any first hand reports.

Regards,
Louise

Cancel vs. Go Back]

Great discussion with some interesting points. Oh, and thanks Taneem :)

For further clarity on my situation, it is an edit screen. Essentially
you are viewing the details of an item, and the user would choose to
edit this item. This screen is a very small form (about 3 fields) in
which the user can alter the information. We've chosen 'save' as our
label for the default action. The second action will discard any changes
the user made and return the user to the previous screen.

Looking for studies done for homepage layout for a bank

Hi,

I am looking for a research if its done or if people can share their
knowledge & experience supported by research from.

Its is about the layout of the the homepage for a commercial bank
which provides internet banking as well to its customers. My queries
are:

a) Should there be one or more than one campaigns run at a time on the homepage?

b) What on the homepage could draw customers attention apart from
internet banking?

c) What could attract new customers to apply for a product?

d) Should the layout of homepage provide less information but more
white space and links?

Cancel vs. Go Back

I was curious about anyone research or testing on labels for
buttons/links that return the user from an action screen. Let's say a
screen to update their information.

1) What is the preferred label? A label which denotes what the link will
do (go back where you came from) or a label that matches what the user
wants to do ("I want to cancel what I had chosen to do")
2) Should they look similar?