Discussion Archive: June 2004

30 Jun 2004 - 5:49pm
11 years ago
45 replies
Marcin Wichary

Menu bar on Macintoshes.

Since 1983 Apple has kept its menu bar stuck to the top of the
screen, as opposed to the top of the window like (almost) everyone else.
There are some pros and cons of this solution, but so far I believed the
former are in majority (Tog explained it more lively than I ever will in
his 1999's column "A Quiz Designed to Give You Fitts" [1])

However, this week Apple unveiled a new set of LCD displays, among them
a big 30" monster.

29 Jun 2004 - 10:31am
Javier Cañada ·...

instruction design for interactive devices


I am looking for nice and interesting examples of
packaging/instructional design of interactive devices (computers, mp3
players, cellphones...). I am in one of those nice projects where you
happen to have more influence than expected, and I want to take full
advantage of it.

Specifically, I am looking for examples where there is an experience in
unpacking the whole thing.

29 Jun 2004 - 9:51am
Mike Baxter

Six Sigma and Kano Model (Julie Stanford)

Hi Julie

I spent quite a few years in the mid-90s trying to get Kano established as a
basic analytical framework for designers (product designers, in those days).
I believe that Kano and Six Sigma are essentially a bunch of great
principles that have been tied into over-prescriptive methodologies (as Ji
mentioned in his post).

28 Jun 2004 - 11:36pm
12 years ago
2 replies

CA bay area folks - First Friday

First Friday is moving up the Peninsula this month. Join us this Friday
in Palo Alto!
First Friday is user experience designer happy hour. Come whine,
network, exalt, and otherwise talk about UED and the nature of
Fanny & Alexanders
Address: 412 Emerson St (off University Ave), Palo Alto, CA 94301
Phone: (650) 326-7183
July 2 -6 p.m.

28 Jun 2004 - 3:27pm
ji kim

re: Six Sigma and Kano Model (Julie Stanford)

Hi Julie,

I worked at an enterprise software company where our software had to go through "six sigma" quality review process for one of our customers (major corporation).
As you quoted from your friend, six sigma require customer interviews,
task analysis, and understanding processes from the perspective of the customer
not the company. However, from my experience, usability of the software wasn't fully addressed in six sigma until it was too late. Why?

28 Jun 2004 - 1:54pm
12 years ago
4 replies

Six Sigma and Kano Model


I recently had a discussion with a friend of mine who does quality assurance
for customer service processes. He just started work at Bank of America in
charge of quality so I was wondering what he did exactly.

28 Jun 2004 - 1:22pm
Dave Malouf

Focus o f List

Hey there peeps,

I had a couple of suggestions from people to try and keep this list focused
on IxD and not let the content go off in all directions. This does not
happen often here b/c of self selection mainly but every so often a topic
like "should I use this color or that color" comes up. While this may have
"DESIGN" relevance it is rare that it has IxD relevance, so I'm putting my
moderator goggles on and will try to guide people in the right direction and
interrupt threads from time to time that just seem like they are too

27 Jun 2004 - 7:19pm
12 years ago
3 replies
Kevin Cheng

Mass Distraction

A week or two ago, some people were discussing whether the Signal Orange
project could be considered interaction design.

25 Jun 2004 - 4:34pm
12 years ago
1 reply
Richard Zobarich
24 Jun 2004 - 1:18pm
Anirudha Joshi

Nesting and trees

We had once proposed a Venn-diagram approach for navigating complex