Design Workshops

22 Apr 2014 - 3:32pm
0
19 weeks ago
0 replies
APEvents
2013

Experience Mapping Workshop | Chicago

Adaptive Path is hosting a full-day experience mapping workshop in Chicago on Friday, June 27.
 
Why Experience Mapping
As services become more interconnected across channels and devices—and more importantly across time and space—it’s becoming increasingly important to find ways to gain insight about customers’ interactions with your product or service.
We’ll focus on the power and peril of the touchpoint—where customers connect with your product or service, and we’ll show how to map the customer journey across touchpoints and
Syndicate content Get the feed