Customer Experience

23 Apr 2015 - 10:41am
Posted in:
Séamus T. Byrne

Customer Experience Masterclass, May 07: Dublin.

Dear IxDA Dublin Folks,
I hope you are keeping well and enjoying the sun.

INTERSECTION Conference, April 16-17 in Paris

Dear IxDA members,

Next month, Interaction Designers and User Experience practitioners will get together with peers from related disciplines for two days of exchange and inspiration.

21 Feb 2013 - 12:06pm

Denver Service Design Jam - March 1-3

Get your creative hats on, it's time for the Denver Service Jam!


What retailer has the best online customer experience for gift cards?

In your opinion, what retailer has the best online customer experience for buying, redeeming and using gift cards? Researching this topic and need as much input as possible.
28 Apr 2011 - 2:45am
Simon Clatworthy

Research into Service Design in Norway

The Oslo School of Architecture and Design has been working with Service Design for several years now, and has built up a small group of researchers and practitioners. We have now been awarded considerable research funding as partners in the Centre for Service Innovation in Norway, and have responsibility for work within the area of 'Brand and Customer Experience'. This will have an 8 year duration.

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