Cognition

Usability of Usability

Usability is an important aspect to be looked at for making any system achieve its ROI and to give its users an ‘experience’ that will help foster a better culture in the organization. As the ultimate target of any system is to establish change management and to promote organizational innovation via modifying the behaviour or culture of the people in the organization, it becomes imperative that aspects of usability are engrained into the goals and processes of the organization.