A couple days ago, I posted an article on UX Magazine about inexact design. It follows from the way I have been working for a long while, and some presentations I've given, but after reading some other work on electronics design and service availability (and talking with some other smart UX folks) I codified it a bit more.
Hi all, sorry for the cross-duplication--just my once-a-season plug for Rosenfeld Media's upcoming UX workshop series (http://rosenfeldmedia.com/workshops/ ). As always, they're very practical and engaging, with lots of hands-on exercises, and intimate (typically capped at 50 per workshop). This season we've assembled an amazing line-up of day-long workshops and instructors: